Refund policy

Soundliner is an independently operated service. Paddle.com is our Merchant of Record — they handle payments and process refunds on our behalf.

30-day money-back guarantee

If Soundliner isn't right for you, request a full refund within 30 days of your initial purchase and we'll take care of it. No forms, no interrogation.

Canceling your subscription

You can cancel any time from Settings via Manage billing, which opens the Paddle customer portal. Cancellation stops future renewals; your access continues to the end of the current billing period, and nothing you built is deleted.

How to request a refund

Two ways, whichever is easier:

• Go to paddle.net and enter the email you used for the purchase to manage your order directly with Paddle.
• Email support@soundliner.com and we'll handle it with you.

Renewals

Renewal charges after the initial purchase are not covered by the 30-day guarantee. That said, life happens — if a renewal caught you off guard, get in touch at support@soundliner.com and we'll do our best to help.

How refunds are processed

Approved refunds are returned to the original payment method by Paddle, typically within 5–10 business days depending on your bank.

Paddle's policy

Because Paddle is the Merchant of Record, their policy also applies. You can read it here: Paddle refund policy.

Contact

Anything else, email support@soundliner.com.